Telehealth has been a complete game changer for the medical industry both for patients and service providers. It enables all people to access health services without having to physically visit a clinic. In this post, we will take a look at telehealth and its many benefits.
What is Telehealth?
Telehealth is essentially the delivery of medical services and knowledge via electronic communication technology. The appointment can be done over the phone or via video call. It enables patients to engage with a medical professional remotely and the appointment is delivered virtually rather than face-to-face.
The Benefits of Telehealth
Everyone Can Benefit from Telehealth
Telehealth software systems are highly beneficial for both practitioners and patients. Practitioners can boost productivity while still delivering high-quality care, and patients can access health-related services more conveniently. While this is incredibly beneficial, it can be useful to have quality medical practice software australia on hand for the doctors and patients who show up to the practice (if there is a physical location).
Benefits for Patients
Boosts Accessibility to Healthcare
Not everyone has the means to physically attend a doctor’s appointment. This could be for a variety of reasons such as no mode of transport, limited mobility, injuries or conditions, or simply not having the time to drive to and from the clinic. Telehealth promotes better health outcomes as people can schedule appointments that they perhaps wouldn’t have due to accessibility issues.
Minimises the Risk of Exposure to and the Spread of Infectious Diseases
By being able to have an appointment from home rather than having to venture to a clinic, patients can drastically reduce their chances of coming into contact with or spreading infectious diseases. Telehealth was commonly used during the height of the COVID pandemic in place of physical appointments.
Much More Convenient Care Can be Delivered in the Comfort of Their Home
With telehealth, patients don’t have to drive to an appointment or sit around in the waiting room until they’re ready to be seen. Instead, patients can access the care they require from their homes. People feel most comfortable in their own homes and this allows them to be relaxed and at ease when receiving care.
Benefits for Practitioners
More Patients Can be Seen Throughout the Day
Practitioners can maximise the number of visits they offer each day by providing telehealth services. Rather than fixing up the room between each patient, the practitioner can spend more time seeing patients and delivering care.
Practitioners Can Offer a More Flexible Service to Their Patients
Telehealth software allows healthcare professionals to provide patients with individualised care that is centred around their specific requirements. It has become extremely popular and many people prefer receiving care this way rather than in person. This can help you to get more new patients. Telehealth offers flexibility that is simply unmatched by traditional ways of delivering healthcare services.
Things to Consider When Implementing a Telehealth Software System
The purpose of telehealth is primarily centred around making health care more accessible and the services you provide need to be in line with the level of care provided in practice. All patients should have access to their medical records and interpretation services if required.
Having hardware that isn’t up to the job and is unreliable can negatively affect the telehealth experience. Your patients need to be able to hear and/or see you properly throughout the entire consultation. In addition to the quality of your hardware, patient security needs to be of utmost importance and in line with The Privacy Act 1988.
Integrate Telehealth With Nookal
At Nookal, we offer a comprehensive practice management software program that enables practitioners like yourself to incorporate telehealth and a variety of other remote tools into your account. This allows you to deliver the highest quality of care to your patients remotely.
Our telehealth capabilities cover the following:
Nookal makes it possible for patients to be proactive about their health by allowing them to schedule appointments and cancel them, pay any outstanding invoices and check their results. Both in-person and telehealth appointments can be made here.
State-of-the-Art Security Methods
Nookal utilises state-of-the-art security methods, including cutting-edge encryption, to ensure that all patient data is kept safe at all times.
Nookal is purposely designed to be easy to use for both practitioners and patients alike. It is simple to navigate for both parties making accessing and delivering care a breeze.
Some of the many programs you run through our software cover things such as:
- SMS messaging
- Video conferencing
- Implement and monitor exercise programs
- Online payments
- Write out prescriptions
Making the Switch to Telehealth
Nookal makes integrating telehealth straightforward and requires no lengthy training. To guarantee a smooth transition, our team of knowledgeable experts will collaborate directly with you, offering both direction and support all along the way. To assist you in maximising the use of our platform and successfully involving your patients, we provide thorough and ongoing support.
FAQ about telehealth software
What Distinguishes Telehealth from Telemedicine?
The terms telemedicine and telehealth though sometimes used interchangeably, are not the same. In short, telemedicine is providing medical care remotely through either video or electronic interaction from a clinical setting whereas telehealth covers a wider range of services other than sole communication between the practitioner and the patient and covers other facets such as education and communication between practitioners.
How Safe is Telehealth?
If you are ensuring that your telehealth complies with The Privacy Act 1988, telehealth is extremely safe. Make sure your telehealth services adhere to all required security certifications to protect your business and patients’ interests. You are responsible for protecting patient data and maintaining confidentiality at all times.
Are There Any Negatives to Telehealth?
There are a few downsides to telehealth, including:
- Not being face-to-face means that you are not able to directly assess the patient by conducting standard observations
- It cannot be used for new patients that have never previously visited the clinic
- Connectivity may an issue from time to time
Utilise Cutting-Edge Telehealth Software to Enhance Your Clinic
You can begin incorporating telehealth into your clinic right away with Nookals cutting-edge telehealth software. It offers the ultimate convenience for your patients and you can save time and see more patients during the day boosting your overall productivity. To find out more about our practice management software program and telehealth integration, reach out to our friendly team or check out our website.